Send us a Message:

Headquartered in Denver, Colorado, United States.  Fully licensed, bonded and insured.

   

Website Terms & Conditions.   Your data is your own Privacy Policy.

 

Microsoft Certified Partner (MCP), Cloud Solutions Provider (CSP). Technical Services Provider (TSP). Managed Services Provider (MSP). Managed Security Service Provider (MSSP) and Cyber Security in Denver CO Area

Network System Remote Monitoring & Management (RMM)

What is Remote Monitoring and Management (RMM)?

The benefits of a secure, easy-to-use, cloud based, real-time Remote Monitoring and Management (RMM) system for efficient administration of networks and computers cannot easily be overstated; some tasks literally take 100 times longer without it.

 

First, Pulseway's RMM agents serve to provide real-time reporting and alerting of consequential system events, including - and perhaps most importantly - our Webroot AV and critical security update status', as well as automated system configuration management and policy control - even when users are working away from the main office:

01

Monitoring and Alerting for Anti-Malware Protection and Patch Levels

Quickly being recognized as a critical cyber-security layer, our RMM is configured to monitor crucial services and policies within our Webroot AV installations, as well as notify of missing security updates.

02

Auditing and Reporting

Regularly scheduled best practice audits to ensure systems continue to meet baseline configurations, as well as a web portal so you can view system history, run reports and more.

03

Patch Management and Maintenance

Managed updates and proactive diagnostic scans - scheduled whenever it's most convenient for you - no more forced reboots to apply updates before you're ready.

04

Ticketing, Asset Tracking and Change Management

Keep a running inventory of your technology assets and network documentation secure in the cloud. Also, maintain a record of support utilization as well as changes to your systems over time.

05

Alerts and Intelligent Automations

24/7 notifications of consequential system events and configuration problems; we can be alerted to a problem and quickly implement a back-end fix before your team even knows they have an issue!

06

Remote Support and Administration

Unlock the ability - for our team or yours, or both - to set policy and solve problems remotely, efficiently, even globally when needed - often without even interrupting your end user.

We can deploy and configure our chosen RMM solution on your computers and servers, and then monitor and support those systems 24/7, and give you as much or as little insight and access to the provisioned cloud portal as you like, for as little as $25 per system as part of a fully managed bundle with top-rated antivirus, email protection with more available.

 

Perhaps the greatest benefit, is that having Pulseway deployed in your environment unlocks your ability to tap into 24/7 remote technical support for as little as $40/hr.

Professional Certifications Held by our Staff:

  • LinkedIn Social Icon
  • Wix Facebook page
  • Wix Twitter page
  • Instagram Social Icon
  • Google Places Social Icon

Call anytime:    720-547-1819