Comprehensive user-based managed service plan providing compliant enterprise IT security, administration, set up & tech support for 1 user.
 
Covers 1 work email account and 2 work devices (computers, tablets, mobile phones).  *coverage for additional devices available as subscription add-ons
 
Includes:
Unlimited tech support to maintain the health and functionality of device operating system files, common web browsers, and Microsoft 365 apps.
Additional 3rd party application installation & support available as billable tech time.
Device set up with user's email/Microsoft 365 for business account (your existing license or sold separately), network connections, printer installations, and shared work folders
Data and user profile migration from previous devices. *limit 2 per year
 
Enterprise-grade security with managed endpoint detection & response (EDR) 
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Vulnerability scanning with reporting and next steps
Fully managed by our certified cyber-security experts
Add disk encryption on request
 
Enterprise RMM and MDM
Central cloud servers
Fast support/resolution
Health monitoring, alerts, and reporting
Maintained and managed by our Colorado IT team
Anti-theft lock, track, reset, and/or wipe
Full protection & support functionality over any remote network
 
Remote Desktop (RDP) access from any remote device to a work computer
Secure cloud-based remote connectivity
Performance optimized for best possible user experience
Use multiple remote monitors
 
Cloud backups for each computer system disk
Includes interactive virtual cloud desktop restore feature for system disks under than 1.5TB
Additional disk drives can be covered for an additional fee
 
365 Email and account backups to compliant searchable cloud archive
Advanced email threat detection & response
Email account impersonation & spoofing protection
Email domain DNS record compliance monitoring
Dark-web monitoring for references to stolen user account data
All U.S. (Colorado) based tech support team
 
Automatic monthly asset health & compliance reporting sent to your inbox