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Microsoft Certified Partner (MCP), Cloud Solutions Provider (CSP). Technical Services Provider (TSP). Managed Services Provider (MSP). Managed Security Service Provider (MSSP).

Systems Management and Recurring IT Support Pricing

Tiered Technical Support Cost by Type

Remote Help Desk Support

On-Demand (not recurring)

2-9 hours per mo. (recurring)

10-19 hours per mo. (recurring)

20+ hours per mo. (recurring)

$90/hour

$80/hour

$70/hour

$60/hour

Logged in 5 minute increments. After-Hours = 1.5 times the rates above. Response times as low as 30 minutes. More information available here.

Remote Network & Server Support

On-Demand (not recurring)

2-9 hours per mo. (recurring)

10-19 hours per mo. (recurring)

20+ hours per mo. (recurring)

$120/hour

$110/hour

$100/hour

$90/hour

Logged in 5 minute increments. After-Hours = 1.5 times the rates above. Response times as low as 30 minutes. More information available here.

Onsite Support and/or Consulting

On-Demand (not recurring)

2-9 hours per mo. (recurring)

10-19 hours per mo. (recurring)

20+ hours per mo. (recurring)

$150/hour

$140/hour

$130/hour

$120/hour

One hour minimum per trip. After-Hours = 1.5 times the rates above. More information available here.

Security, Monitoring, and Maintenance for Computer Systems & Network Devices

Security & Managed Services for Workstations, Mobile Devices, and Email

2-10 Seats

Admin Tools/Patch Mgmt

Anti-Malware for Business

Advanced Email Security

24/7 Event Log Threat Monitor

$15/each

$8/each

$8/each

$8/each

Backup w Cloud Continuity

$25/each

11-50 Seats

$10/each

$6/each

$6/each

$6/each

$20/each

50+ Seats

$5/each

$4/each

$4/each

$4/each

$15/each

*Monthly rates above are subject to change so please contact us for a custom quote. More information available here.

Managed Server Security and Administration - On Premise or Cloud

2-10 Seats

11-50 Seats

50+ Seats

Admin Tools/Patch Mgmt

Enterprise Anti-Malware

24/7 Event Log Threat Monitor (SIEM+SOC)

$35/each

$10/each

$120/each

Offsite Backup & Disaster Recovery

$25/each

$8/each

$100/each

Starting at $100/mo per server plus $50 per terabyte of data

$15/each

$6/each

$80/each

*Above rates are subject to change so please contact us for a custom quote. More information available here.

Managed Network Security and Administration

App Gateway/Firewall

WiFi Access Points

Switch

24/7 Firewall Active Event Mgmt (SIEM+SOC)

$35/each

$10/each

$5/each

$120/each

*Requires devices from supported brands. Above rates are subject to change so please contact us for a custom quote. More information available here.

All subscriptions plans automatically renew each month and can be cancelled with 60 day notice for any reason; Contact us or select the button below for a custom quote.

Clear and straightforward terms for all recurring support plans available here.

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Call anytime:    720-547-1819