Systems Management and Recurring IT Support Pricing
Tiered Technical Support Cost by Type
Remote Help Desk Support
On-Demand (not recurring)
2-9 hours per mo. (recurring)
10-19 hours per mo. (recurring)
20+ hours per mo. (recurring)
$90/hour
$80/hour
$70/hour
$60/hour
Logged in 5 minute increments. After-Hours = 1.5 times the rates above. Response times as low as 30 minutes. More information available here.
Remote Network & Server Support
On-Demand (not recurring)
2-9 hours per mo. (recurring)
10-19 hours per mo. (recurring)
20+ hours per mo. (recurring)
$120/hour
$110/hour
$100/hour
$90/hour
Logged in 5 minute increments. After-Hours = 1.5 times the rates above. Response times as low as 30 minutes. More information available here.
Onsite Support and/or Consulting
On-Demand (not recurring)
2-9 hours per mo. (recurring)
10-19 hours per mo. (recurring)
20+ hours per mo. (recurring)
$150/hour
$140/hour
$130/hour
$120/hour
One hour minimum per trip. After-Hours = 1.5 times the rates above. More information available here.
Security, Monitoring, and Maintenance for Computer Systems & Network Devices
Security & Managed Services for Workstations, Mobile Devices, and Email
2-10 Seats
Admin Tools/Patch Mgmt
Anti-Malware for Business
Advanced Email Security
24/7 Event Log Threat Monitor
$15/each
$8/each
$8/each
$8/each
Backup w Cloud Continuity
$25/each
11-50 Seats
$10/each
$6/each
$6/each
$6/each
$20/each
50+ Seats
$5/each
$4/each
$4/each
$4/each
$15/each
*Monthly rates above are subject to change so please contact us for a custom quote. More information available here.
Managed Server Security and Administration - On Premise or Cloud
2-10 Seats
11-50 Seats
50+ Seats
Admin Tools/Patch Mgmt
Enterprise Anti-Malware
24/7 Event Log Threat Monitor (SIEM+SOC)
$35/each
$10/each
$120/each
Offsite Backup & Disaster Recovery
$25/each
$8/each
$100/each
Starting at $100/mo per server plus $50 per terabyte of data
$15/each
$6/each
$80/each
*Above rates are subject to change so please contact us for a custom quote. More information available here.
Managed Network Security and Administration
App Gateway/Firewall
WiFi Access Points
Switch
24/7 Firewall Active Event Mgmt (SIEM+SOC)
$35/each
$10/each
$5/each
$120/each
*Requires devices from supported brands. Above rates are subject to change so please contact us for a custom quote. More information available here.
All subscriptions plans automatically renew each month and can be cancelled with 60 day notice for any reason; Contact us or select the button below for a custom quote.
Clear and straightforward terms for all recurring support plans available here.